Custom Gem Requests

At Celésti, we understand that some gemstones are not found — they are sought.

Through our long-established family connections in Sri Lanka and decades of hands-on expertise, we offer a custom gem sourcing service for clients looking for something specific, rare, or meaningful.

Whether you are searching for a particular gemstone type, color, size, or cut, we work closely with our trusted network to source stones that meet your vision with care and integrity.

How the Custom Request Process Works

1. Share Your Requirements

Submit a Custom Gem Request using our inquiry form. Please include as much detail as possible, such as:

• Gemstone type (e.g. sapphire, spinel, garnet)

• Preferred colour or tone

• Approximate size or carat range

• Shape or cut preference

• Intended use (personal collection, jewellery, etc.)

• Budget range (optional but helpful)
  
  

You are welcome to inquire, review, and discuss options without any obligation or payment.
Clear details allow us to curate suitable options efficiently and thoughtfully.

2. Curation & Selection

Based on your request, we search for suitable gemstones through our trusted Sri Lankan sources. Each gemstone is carefully reviewed for authenticity, quality, and overall character before being considered.

If appropriate options are available, we will share:

• Clear photographs and videos

• Detailed specifications (including size, weight, and colour)

• Pricing information

There is no obligation to proceed at this stage. We move forward only once you are comfortable with a specific gemstone.

3. Documentation & Verification

Custom-sourced gemstones are imported with official export and identification documentation issued by the Sri Lanka Gem & Jewellery Authority, the country’s national gem authority.

For clients seeking additional reassurance, independent gemological verification can be arranged locally in Edmonton through qualified professional gemologists using standard gemological testing methods. Written identification or appraisal reports may be available depending on the gemstone and intended purpose.

International laboratory certification may be discussed upon request where appropriate.

4. Confirmation, Deposit & Import

Once you select a gemstone and confirm your intention to proceed:

• A 25% deposit is required to begin sourcing and import

• Payments are accepted via e-transfer only

• Import arrangements begin only after confirmation and deposit are received

Each custom gemstone is sourced and imported specifically for the confirmed client.

5. Inspection & Final Payment

After import, the gemstone is made available for in-person inspection.
The remaining balance is payable at the time of pickup, after you have seen the stone.

Important Notes

• No payment is required unless a gemstone is selected and confirmed

• Custom-sourced gemstones are handled individually

• Availability may vary depending on market conditions and rarity

• Deposits are applied toward the final purchase and are non-refundable once import has begun, except in rare cases where the gemstone materially differs from the documented details provided prior to import (such as size, weight, or colour)