Celésti respects your privacy and is committed to handling personal information with care and discretion.
When you contact Celésti through our website or inquiry forms, we may collect limited personal information such as:
your name
your email address
the details you choose to share in your message
This information is provided voluntarily and is used only to respond to your inquiry or request.
Personal information is used solely for:
responding to inquiries
communicating about gemstone availability, certification, custom requests, or wholesale inquiries
coordinating in-person pickup when applicable
Celésti does not sell, rent, or share personal information with third parties for marketing or advertising purposes.
Inquiry forms on this website are hosted through Google Forms, which may collect information in accordance with Google’s own privacy policies. Celésti accesses this information only to respond to inquiries and does not use it for automated marketing.
Celésti does not collect or store payment information through its website. Payments are completed in person via Interac e-Transfer at pickup.
Personal information is retained only for as long as necessary to respond to inquiries or complete transactions. Information may be securely archived for record-keeping purposes where appropriate.
You may request to update or remove your personal information by contacting Celésti directly. We respect reasonable requests regarding personal data.
If you have any questions about this Privacy Policy or how your information is handled, please contact us through the Contact page.
Celésti values trust, discretion, and respectful communication in every interaction.